Effective Date: April 27, 2025

Welcome to PROBSNSOLS (“Company”, “we”, “our”, “us”)!
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.probsnsol.com/ or use our immigration and visa services.

Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the site or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, mailing address, nationality, date of birth, passport details, visa history, and other relevant identification information.

• Financial Information: Payment details for service fees (through secure third-party payment processors).

• Document Uploads: Copies of passports, visas, certificates, employment letters, financial documents, or any other documents necessary for your immigration process.

• Technical Information: IP address, browser type, device information, and pages you visit on our site.

2. How We Use Your Information

We use the information we collect to:

• Provide immigration, visa, and related consulting services.

• Process your applications and submissions to government authorities.

• Respond to inquiries and provide customer support.

• Improve our website, services, and user experience.

• Send important updates, newsletters, and promotional materials (you can opt-out anytime).

• Maintain legal and regulatory compliance.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with:

• Authorized government bodies (for visa, immigration, or residency applications).

• Trusted third-party service providers who assist us in delivering our services (e.g., courier services, IT support).

• Legal advisors and regulators as required by law.

All third parties are obligated to maintain the confidentiality and security of your data.

4. Data Security

We implement strong security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal data we hold about you.

• Request correction or update of your data.

• Request deletion of your personal information (subject to legal obligations).

• Object to or restrict certain uses of your data.

• Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at hr@probsnsol.com.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store certain information.
You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will notify you of any significant changes by posting the new policy on this page with a new effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: hr@probsnsol.com
📍 Address: Saudi Arabia, Riyadh, Faisaliyah Tower, King Fahad Branch Road
📞 Phone: +966540083121
💬 WhatsApp: +966540083121