Effective Date: April 27, 2025

Welcome to PROBSNSOLS (“Company”, “we”, “us”, “our”)!
By accessing and using our website https://www.probsnsol.com/ and/or engaging our immigration and visa services, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. Services Provided

We offer immigration consulting, visa assistance, documentation review, and related services.
Please note that we are not a government agency, and final decisions on visa or immigration applications are made solely by the respective government authorities.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age.
• Provide true, accurate, and complete information.
• Not use the website or services for any illegal or unauthorized purpose.

3. Client Responsibilities

You are responsible for:

• Providing all necessary and truthful documentation and information.
• Responding promptly to requests for additional information.
• Paying all applicable fees on time.

We are not responsible for delays or application denials resulting from incorrect, incomplete, or untimely information.

4. Fees and Payments

• Service fees are clearly communicated before engagement.
• Payments must be made in full as agreed upon.
• Fees paid for services rendered are generally non-refundable, unless otherwise stated in writing.

Government fees, third-party fees (like medical exams or courier services), and other external costs are not included unless explicitly specified.

5. Disclaimer

We strive to provide accurate and up-to-date information. However:

• Immigration laws and policies are subject to change.
• We cannot guarantee the approval of any visa, permit, or immigration status.
• All decisions are made at the discretion of immigration authorities.

You acknowledge that using our services does not guarantee a successful application outcome.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of PROBSNSOLS or its licensors.
You may not copy, modify, distribute, or exploit any content without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, PROBSNSOLS shall not be liable for:

• Any direct, indirect, incidental, special, or consequential damages.
• Any loss or damage resulting from reliance on the information provided.
• Delays, rejections, or losses arising from the actions of immigration authorities or other third parties.

8. Privacy

Your use of our services is also governed by our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.
Changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Kingdom of Saudi Arabia.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: hr@probsnsol.com
📍 Address: Saudi Arabia, Riyadh, Faisaliyah Tower, King Fahad Branch Road
📞 Phone: +966540083121
💬 WhatsApp: +966540083121